UAE National Day Sale – Over 500 Items on Big Discounts
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Souq.com's UAE National Day Sale - Avail big discounts on...More

Souq.com’s UAE National Day Sale – Avail big discounts on over 500 selected products from categories like mobiles, laptops, cameras, TVs, games, accessories and much more. Less

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Weekend’s Super Deals – Best Deals on Grocery Shopping
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Souq Supermarket Weekend's Super Deals - Grab best deals and...More

Souq Supermarket Weekend’s Super Deals – Grab best deals and fantastic discounts of up to 60% on all popular grocery items. Less

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Weekend Special Mobile Deals from Souq
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Weekend Special Mobile Deals - Grab exciting offers and best...More

Weekend Special Mobile Deals – Grab exciting offers and best prices this weekend on popular mobile phones from Apple, Samsung, BlackBerry and more. Less

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Extra 25% Off on AmazonBasics Items
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Launch Offer - Grab an extra discount of 25% on...More

Launch Offer – Grab an extra discount of 25% on quality products for everyday living from AmazonBasics. The maximum discount per order under this offer is AED 75. Less

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Up to 70% Off on Casio Watches at Souq UAE
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Planning to buy a watch? This offer is what you...More

Planning to buy a watch? This offer is what you have been waiting for. Grab mind blowing discounts of up to 70% on over 500 designs of Casio watches at Souq.com. Less

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FREE Shipping on Fulfilled by Souq Orders
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Souq.com is offering absolutely free shipping on all Fulfilled by...More

Souq.com is offering absolutely free shipping on all Fulfilled by Souq orders worth AED 150 or more. Less

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The Biggest Electronics Carnival from Souq.com
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Grab big discounts on electronic products under The Biggest Electronics...More

Grab big discounts on electronic products under The Biggest Electronics Carnival from Souq. Over 1000 items from categories like mobile phones, laptops, televisions, cameras, gaming consoles, home appliances and more. Less

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Up to 85% Off on All Grocery Items at Souq UAE
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Grab up to 85% discount on a wide range of...More

Grab up to 85% discount on a wide range of Grocery items like home essentials, personal care, food & beverages, dairy, baby products, pet products, laundry & much more. Less

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BEST BUYS – All Under AED 99
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Best Buys – Choose from over 1,000 items all priced...More

Best Buys – Choose from over 1,000 items all priced below AED 99. Includes perfumes, mobile phone accessories, makeup & beauty products, toys and much more. Less

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Up to 50% on Samsung LED TVs
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Grab up to 50% discount on the best selling LED...More

Grab up to 50% discount on the best selling LED TVs from Samsung. Choose from a wide range LED TVs from 32 inch to 85 inch. Less

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Recently Expired Souq UAE Coupons

Extra 5% Off on All Orders on Souq Mobile App
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VAT Free Weekend - Shop for your favorite products from...More

VAT Free Weekend – Shop for your favorite products from Souq.com Mobile App and use the given coupon code before payment to get extra 5% (maximum discount AED 75) off on your order. This coupon code is not valid on purchase of mobile phones. Less

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Shop Using Apple Pay & Get 10% Off On All Orders
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Maximum discount of AED 50 on purchases made through Apple...More

Maximum discount of AED 50 on purchases made through Apple Pay. Less

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Extra 10% Off Voucher from Souq.com
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Shop for AED 150 or more on Souq.com and use...More

Shop for AED 150 or more on Souq.com and use this voucher code to get extra 10% discount (maximum discount of 50 AED). Applicable on all products except mobiles. Less

ADMITUAE Get Code
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Souq.com originally started as an auction site in 2005 but went onto later pioneer as a leading online shopping platform in the Arab World. Souq.com operates on a marketplace model and is considered as the Amazon of the Middle East. It is the largest e-commerce platform in the Arab world.

Souq.com currently ships to the United Arab Emirates, Saudi Arabia, Kuwait, Egypt, Bahrain, Oman, and Qatar. The website has made huge investment in it’s semi-automated modern fulfilment centres in the United Arab Emirates, Saudi Arabia, Kuwait, and Egypt.

Souq.com offers the largest range of products across multiple product categories like consumer electronics, mobiles, laptops, fashion wear & accessories, baby products, home improvement, perfumes & beauty, sports & fitness, grocery and much more.

Souq Deal of the Day – Best Deals Every Day

Souq.com features a dedicated section for the latest and the best deals across several product categories. This section showcases best buy offers, clearance sale, end of season sale and discounts up to 85% on some of the very popular products. Deal of The Day page is updated regularly and anyone looking for amazing Souq Deals should visit this.

Payment Options Available on Souq.com
Souq.com provides you a complete range of payment options to choose from. You can choose to pay online using Credit Card, Installments, PayPal, cashU or if you want to pay on delivery then you also have the option to pay Cash on Delivery (COD).

Please note that the maximum order value for COD is

  • AED 5,000 in UAE
  • EGP 6,000 in Egypt
  • SAR 5,000 in Saudi Arabia and
  • KWD 10,000 in Kuwait

If you choose COD payment option you will have to pay in cash at the time of delivery, cheque or credit card will not be accepted on delivery.

Participating Banks for Installments (EMI)

  • UAE: ADCB, mashreq, Dubai First, Emirates NBD
  • Saudi Arabia: NCB, SABB, Saudi Hollandi Bank, Emirates NBD
  • Egypt: mashreq, Barclays

Cancellation & Return Policy
Souq.com has a very liberal cancellation and return policy. If you have ordered any product but later choose to change your mind before receiving your item, you can simply call Souq’s customer care to cancel your order and your refund will be processed along with any shipping fees applied.

If you wish to return the item after receiving it, you have up to 15 days to return them, keeping the below rules in mind:

  • The item is not on the Non-Returnables list i.e. Underwear, Lingerie, Socks, Software, Music albums, Books, Swimwear, Beauty & Fragrances, Hosiery.
  • Items clearly marked as non-returnable, and displaying a No-Return Policy, can’t be returned.
  • Only the items with ‘Retail Packaging’ never opened (Sealed/Closed Box) and still with its original seal can be returned.

If your order meets the above guidelines you can initiate a return request (within 15 days of receiving your order) by calling their customer support on (+971)-4-437 0900 or log into your Souq.com account and place a return request from ‘My Orders’ page. Souq.com will schedule a pick-up, pack the item in its original packaging and hand over the package to the courier representative. All returned items are fully inspected and refunds are processed for all valid cases.

How to Use the Souq.com Coupons?

1. Add to Cart
Once you have shortlisted the product(s) to buy, add the product(s) in your shopping cart.

Souq Product Page
2. Review your shopping cart, and Sign in to checkout
• Review your cart and click “Proceed to checkout”. Just make sure that all products you want to buy now are there in the shopping cart.

Souq Shopping Cart
• If you’re a registered user then just sign in to your account.

Souq Login Page
• If you’re not a registered user then simply enter your details in the sign up form, or login through your Facebook account by one simple click.

Soug Signup Page
3. Apply the Coupon
Paste the Souq Coupon code in the text box and click on Apply. The total cart value will be updated based upon the coupon discount.

Apply Souq Coupon Code
4. Place your order
• Provide your address details, where you would like Souq.com to ship your order, and click “Save”.

Souq Address Page
• Review the shipping address and estimated delivery time and click on “Next”.

Souq Address Review Page
• Select the payment option you would like to use to pay for this order. Provide details as per the payment option selected. Once done, just click on “Place Order”.

Souq Payment Options

5. Congrats! Your order is now successfully placed. Souq.com lets you track the progress of your order until it’s delivered to you.

How to Contact Souq.com?
Click here if you want to return an order.
Click here if you want to cancel an order.
Click here if you want to track your order.

Souq Social Media Contacts
Facebook: https://www.facebook.com/Souq
Twitter: http://twitter.com/souq
Instagram: https://instagram.com/souquae/

Souq.com Customer Support No.

– (+971)-4-437 0900